All Systems Operational

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Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Uptime over the past 90 days. View historical uptime.
Faster Payment Service Operational
90 days ago
100.0 % uptime
Today
BACS Inbound Service Operational
90 days ago
100.0 % uptime
Today
CHAPS Payment Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Collection Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Payment Service Operational
90 days ago
100.0 % uptime
Today
SEPA (Euro) Payment Service Operational
90 days ago
100.0 % uptime
Today
Modulr Customer Portal Operational
90 days ago
100.0 % uptime
Today
Modulr API Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) ? Operational
90 days ago
100.0 % uptime
Today
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
90 days ago
100.0 % uptime
Today
Authorisations ? Operational
90 days ago
100.0 % uptime
Today
Card Settlement Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Intermittent Card 3D Secure Issues
Resolved - Following on from the work carried out by our cards processor, and continued monitoring of transaction, we can confirm this issue has now been resolved. Card payments are now processing as expected with no on-going issue with 3D Secure.

As ever Modulr do apologise for any inconvenience caused and should you require any further support around the issue please do reach out to our support team: Support@modulrfinance.com
Apr 17, 11:16 BST
Update - We are continuing to monitor for any further issues.
Apr 17, 11:12 BST
Monitoring - Our card processor has confirmed that, as of 09:38am, 3D Secure transactions are now processing as expected. They, and ourselves, continue to monitor transactions to ensure resolution.
Apr 17, 09:49 BST
Identified - We are currently aware that our card processor is experiencing intermittent failures for 3D Secure Challenges for Card Transactions. They are currently working towards a resolve on this matter and we continue to liaise with them to aid in their resolution.

At present any card transactions which are verified using 3D Secure may intermittently return an unsuccessful response - this wouldn't necessarily entail issue with the underlying card.

We continue to monitor this issue and will share any updates as, and when, these become available.

Please accept our apologies for any inconvenience caused and, as ever, should you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Apr 17, 09:24 BST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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