All Systems Operational

About This Site

Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Uptime over the past 90 days. View historical uptime.
Faster Payment Service Operational
BACS Inbound Service Operational
CHAPS Payment Service Operational
Direct Debit Collection Service Operational
Direct Debit Payment Service Operational
SEPA (Euro) Payment Service Operational
Modulr Customer Portal Operational
Modulr API Operational
Payment Initiation Service (PIS) Operational
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
Authorisations Operational
Card Settlement Operational
Confirmation of Payee Operational
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Degraded Performance: Email System
Resolved - We have been notified that this issue has now resolved.

Please feel free to reach out via email to support@modulrfinance.com if you have any queries.
Sep 4, 17:35 BST
Update - We are continuing to investigate this issue.
Sep 4, 14:44 BST
Investigating - We are currently experiencing intermittent degraded performance with the system we use to send and receive emails. As a result, some emails may be delayed or may take longer than usual to reach our team or our customers.

Affected emails are typically queued and retried automatically, so no action is required from customers at this time. While some emails may be delayed, we expect messages to be delivered once the issue is resolved.

Our provider is actively investigating the issue and working with their partners to restore normal service as quickly as possible.

Impact
- Intermittent delays to inbound and outbound emails.
- Some email responses may take longer than expected.
- This may affect any customer-facing teams or teams that liaise externally on behalf of Modulr, resulting in delays to email communications.

What should customers do?
If your query is urgent, please contact our Customer Support team by phone on 0303 313 0060 rather than waiting for an email response.

We apologise for any inconvenience caused and will provide further updates as more information becomes available.
Sep 4, 14:36 BST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

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