All Systems Operational

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Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Uptime over the past 90 days. View historical uptime.
Faster Payment Service Operational
90 days ago
99.95 % uptime
Today
BACS Inbound Service Operational
90 days ago
100.0 % uptime
Today
CHAPS Payment Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Collection Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Payment Service Operational
90 days ago
100.0 % uptime
Today
SEPA (Euro) Payment Service Operational
90 days ago
98.78 % uptime
Today
Modulr Customer Portal Operational
90 days ago
99.92 % uptime
Today
Modulr API Operational
90 days ago
99.92 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
90 days ago
100.0 % uptime
Today
Authorisations Operational
90 days ago
100.0 % uptime
Today
Card Settlement Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Card Service Maintenance Aug 23, 2026 01:00-03:00 BST

On Sunday the 23rd of August between 00:00 and 02:00 GMT(UK time) our card processing partner will be completing essential maintenance, which may result in intermittent unavailability of our card services during this time. Please note this maintenance period impacts our Card Service only - all other payment services (e.g. Faster Payments) will operate normally.

During this period you may experience intermittent card creation, authorisation and card management failures. Where failures are experienced our API will return the appropriate failure codes in our responses to the requests you make.

For any questions related to this outage, please contact us: support@modulrfinance.com
Posted on Jul 08, 2026 - 11:41 BST

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

Intermittent issue affecting account opening
Resolved - The issue affecting customer screening has now been resolved.

Screening is now processing as expected, and all previously impacted customers are now active.

New customer accounts will continue to be screened and made live automatically following creation.

We apologise for any inconvenience caused and appreciate your patience. If you require further support, please contact us at support@modulrfinance.com.
Aug 1, 16:02 BST
Monitoring - Our Incident team is actively monitoring performance and continues to observe major ongoing improvements. Our third-party automated screening service provider has confirmed that they are currently investigating an issue within their infrastructure that is impacting service performance.

We will continue to provide updates as progress is made and remain actively engaged until resolution.

We apologise for any inconvenience caused and appreciate your patience. If you require further support, please contact us at support@modulrfinance.com.
Aug 1, 08:15 BST
Identified - We are currently experiencing an intermittent issue affecting the onboarding flow for new customer creation using our API. Customer records are being created successfully; however, customers are placed into a “blocked” status, preventing account opening for the affected customers.

We have identified the issue affecting customer creation, which is related to the screening of accounts not functioning as expected.

Our incident team is working as quickly as possible to resolve this and we will provide a further update shortly.

We sincerely apologise for the disruption caused and understand the impact this may have. If you require further support, please contact support@modulrfinance.com.
Aug 1, 07:21 BST

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

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