All Systems Operational

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Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Faster Payment Service Operational
90 days ago
100.0 % uptime
Today
BACS Inbound Service Operational
90 days ago
100.0 % uptime
Today
CHAPS Payment Service Operational
90 days ago
99.95 % uptime
Today
Direct Debit Collection Service Operational
90 days ago
99.94 % uptime
Today
Direct Debit Payment Service Operational
90 days ago
100.0 % uptime
Today
SEPA (Euro) Payment Service Operational
90 days ago
99.95 % uptime
Today
Modulr Customer Portal Operational
90 days ago
100.0 % uptime
Today
Modulr API Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) ? Operational
90 days ago
100.0 % uptime
Today
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
90 days ago
100.0 % uptime
Today
Authorisations ? Operational
90 days ago
100.0 % uptime
Today
Card Settlement Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Completed - The scheduled maintenance has been completed.
Oct 16, 04:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:15 BST
Scheduled - Due to maintenance being completed by our SEPA payments processor, our SEPA Instant Payment service will be offline for a period of 15mins between 4:15 and 4:30am tomorrow morning (16/10/2025). During this time, payments may take longer than expected to be processed and in some cases may fail. Avoid taking any action until the payment has reached it's final status.
Oct 15, 16:26 BST
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025
Completed - The scheduled maintenance has been completed.
Oct 5, 03:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 02:50 BST
Scheduled - There will be a SEPA outage between 02:50 and 03:40 (UK TIME) this coming Sunday (the early hours of 05/10/2025).

Whilst the service will be out, due to the time there will be no impact on SEPA Credit Transfers, however, SEPA Instant payments will be affected. Please see the below breakdown for the impact to each element of this service:

- SEPA Credit Outbound: No impact - scheme closed for business, any payments created during this time will be held for Monday morning as they normally would.
- SEPA Credit Inbound: No impact - scheme closed for business
- SEPA Instant Outbound: Delay to payment processing - our queues will be paused meaning any payments made during this time will be held until the outage is over at which time they'll process as they normally would.
- SEPA Instant Inbound: Unable to receive payments we will receive no payments from our third party partner during this time. Our partner will reject any they receive.

If you encounter any issues or have any further questions, please reach out to our support team at support@modulrfinance.com.

Oct 1, 12:01 BST
Oct 4, 2025

No incidents reported.