All Systems Operational

About This Site

Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Uptime over the past 90 days. View historical uptime.
Faster Payment Service Operational
90 days ago
100.0 % uptime
Today
BACS Inbound Service Operational
90 days ago
100.0 % uptime
Today
CHAPS Payment Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Collection Service Operational
90 days ago
99.94 % uptime
Today
Direct Debit Payment Service Operational
90 days ago
100.0 % uptime
Today
SEPA (Euro) Payment Service Operational
90 days ago
99.9 % uptime
Today
Modulr Customer Portal Operational
90 days ago
99.93 % uptime
Today
Modulr API Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
90 days ago
100.0 % uptime
Today
Authorisations Operational
90 days ago
100.0 % uptime
Today
Card Settlement Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee Operational
90 days ago
99.99 % uptime
Today
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 4, 2025

No incidents reported today.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Payment Processing Delay
Resolved - We can confirm that all pending payments should have now processed.

Please accept our apologies once again for any inconvenience caused by this. If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Nov 28, 10:10 GMT
Update - We can confirm payments are still continuing to be processed and we anticipate that all payments should be fully processed by 10 am.

Please accept our apologies for any inconvenience caused.

If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com.
Nov 28, 09:22 GMT
Monitoring - We are currently experiencing a delay in payment processing due to an unexpected technical issue. Our team is actively working to resolve this as quickly as possible.

Payments are still being processed, but they may take longer than usual. We apologise for any inconvenience this may cause.

If you have further questions, please contact us at support@modulrfinance.com.
Nov 28, 07:25 GMT
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025
SEPA Instant Payment Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 04:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 04:00 GMT
Scheduled - Due to maintenance being completed by our SEPA payments processor, our SEPA Instant Payment service will be offline for a period of 30mins between 4:00AM and 4:30AM on 22/11/2025. During this time, payments may take longer than expected to be processed and in some cases may fail. Avoid taking any action until the payment has reached it's final status.
Nov 10, 15:12 GMT
Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage