We are seeing signs of improvement following the Microsoft Outlook service disruption and are beginning to see progress on our side. We continue to monitor the situation closely as Microsoft works towards full service restoration.
Some delays to emails sent to our support teams may still occur. If your enquiry is urgent, please call us on 0303 313 0060.
All Modulr payment services remain operational and our platform continues to be fully available.
Our Support team will be back Monday from 8:00am and will continue to monitor the situation and provide further updates as required.
Posted Nov 13, 2026 - 16:51 GMT
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We are aware of a Microsoft service disruption affecting Outlook. As a result, emails sent to our support teams may be delayed, and response times may be slower than usual. If your enquiry is urgent, please call us on 0303 313 0060.
All Modulr payment services remain operational, and our platform is fully available. We are reviewing whether this issue has affected our automated email notifications. In the meantime, you can view payment status in our portal or via the API.
We will post an update as soon as we have more information or when the Outlook service is fully restored.