All delayed settlement activity has now completed on our cards.
Please accept our apologies for any inconvenience caused .If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Posted May 31, 2022 - 15:11 BST
Identified
We have been unable to process the Visa card settlement file this morning due to an issue that we are currently working to resolve. This means that card settlement activity due to take place today has not been completed yet. We expect the issue to be resolved today and we will keep you updated until this matter is resolved.
This issue does not impact any other aspects of our cards service (i.e. authorisations, card creation etc.).
Please accept our apologies for any inconvenience caused and please be assured we are working to resolve this as quickly as possible. If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Posted May 31, 2022 - 11:21 BST
This incident affected: Card Payment Service (Card Settlement).